Your ATAS password is the same for the personal account and for the platform. If you forgot it, reset it with a link sent to your email. If you know it and want a new one, change it in your personal account.
Reset a forgotten password
- Open the password reset page: https://id.atas.net/Account/Login?screen_hint=reset
- In Email, enter the email of your ATAS account.
- Click Send reset link.
- Open the email from ATAS and click the link in it.
- Enter the new password twice and save it.
The Forgot your password? button in the platform sign-in window opens the same page.
Change your password in the personal account
- Sign in to your ATAS personal account.
- Open My profile.
- In Change password, enter your Current Password.
- Enter the new password in New password and Password Confirmation.
- Click Change password.
You will see the message Password is successfully changed. Use the new password the next time you sign in to the platform.
If you do not remember the current password, use the reset page above.
Password rules
- At least 9 characters.
- Uppercase and lowercase letters.
- At least one digit.
- At least one symbol.
If something goes wrong
| Problem | What to do |
| The email does not arrive | Wait a few minutes and check the Spam folder. Make sure you entered the email you used to register with ATAS. |
| The link in the email does not work | Request a new link on the reset page and use the latest email. |
| The new password is not accepted | Check it against the password rules above. |
| You no longer have access to the email of your account | Contact ATAS support. |
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