Subscription management

How to change a tariff

1. Switching to a new tariff plan

To switch to a new tariff plan, you need to purchase the desired subscription. You can do this on the ATAS pricing page or in your personal account.

Select the desired length of subscription. Click the Buy button under the tariff plan you are interested in:

If you just want to extend the duration (e.g., from 3 months to 1 year), simply buy the new plan — it will be added to your current one, and no days will be lost.

If you purchase a Lifetime tariff with an active subscription, the remaining days will also be deducted from the price.

See also: How to pay for ATAS license?

2. How to change payment method

2.1 Changing card details

Go to the Payment methods section and click +Add payment profiles.

Enable recurring payment with Enable auto-renewal (available only for active subscriptions).

1 EUR will be temporarily charged and refunded to verify the card.

Before deleting a payment method, make sure auto-renewal is disabled to avoid warnings.

2.2 Switching to PayPal

Go to the ATAS Shop and create a new billing. Choose PayPal as the payment method.

More details: How can I pay for an ATAS license?

After successful payment, the new card or PayPal account will be saved automatically.

3. Is it possible to pause (freeze) ATAS license?

You can pause an annual subscription for a while. The paused days are not lost: when the pause ends, the end date of your subscription moves forward by the number of days the pause lasted.

Rules

• Only annual subscriptions can be paused.
• One pause lasts 14 or 28 days.
• In total, you can pause for up to 28 days: two pauses of 14 days or one pause of 28 days.
• You can use these days within 365 days after you pay for the annual subscription.
• You can start a pause only if at least 14 days remain until the end of your subscription.
• A pause is not available while auto-renewal through PayPal is active.

How to start a pause

1. Sign in to your Personal Area.
2. Click Pause to the right of the Remaining line.
3. Choose 14 or 28 days and confirm.

The pause ends automatically after the selected period.

How to end a pause early

In your Personal Area, the Remaining line shows that the subscription is paused, with a button to end the pause.

If you sign in to the ATAS platform during a pause, you will see a warning and can choose whether to end the pause.

If you end a pause early, its unused days are not returned. For example, if you end a 14-day pause after 5 days, you have 14 days of pause left, not 23.

To buy a plan, turn on auto-renewal or use Pay Now, end the pause first.

If the Pause button is missing or the pause does not start although all the rules are met, contact support.

4. How to renew your current subscription

License renewals and recurring payments happen automatically. You can view your tariff and payment details in your account.

If you see a “Subscription error”, click the arrow icon to retry the renewal.

5. Can I renew my ATAS license at any time?

Yes, you can extend your license at any time. Just ensure that you use the same email as on your current license. If your license is still active, the remaining days will be added to the new one.

When changing your tariff via the personal account, the discount will be automatically applied based on the remaining days.