How to Set Up Auto-Renewal Subscription

Modified on Wed, 11 Jun at 2:06 PM

ATAS software subscription works on a recurring model — meaning it automatically renews. After the first payment from your bank card or via PayPal, the system will automatically charge payment when your license expires and extend your platform access.


How to Check if Auto-Renewal Subscription is Active

You can check your subscription status in your Personal Account.

If your auto-renewal subscription is active, you will see the subscription type and the next payment date:


PayPal:


Credit card:


If automatic subscription renewal is not enabled and you don`t have active license, you will see the following information:



If automatic subscription renewal is not enabled and you have active license, you will see the following information:



Payment Methods for Automatic Renewal

You can set up automatic payment renewal using a bank card or PayPal.

When paying by bank card:

  • You can enable automatic payments at checkout or anytime before your license expires in the "Payment Methods" tab of your Personal Account. Note that your current license must be paid with the linked card.

When paying via PayPal:

  • You can only enable automatic payments during checkout—it cannot be set up later.
  • Automatic payments are available for paid tariff plans lasting 1 month, 3 months, or 6 months.
  • Due to PayPal technical limitations, if the total number of days in your tariff plan is more than 365 dayss, the recurring payment will not be activated.
Adding a bank card as a payment method is not enough—you must follow the instructions below to activate automatic payments. If you have trouble activating automatic payments, please contact our support service


How to Activate Automatic Payment Renewal

The activation process varies based on your license status and previous payment method.


1. You have an active paid tariff plan that was paid by bank card

If you paid for your active license with a bank card:

  • open the "Payment Methods" tab in your Personal Account;
  • in the menu next to the saved bank card, select "Enable auto-renewal".


If activation is successful, you will see information about your current tariff plan and the date of the next automatic payment in your Personal Account.



2. You have an active paid tariff plan paid via bank transfer or PayPal without automatic payments

To set up automatic subscription renewal, you need to purchase your desired tariff plan again:

  • select your preferred time period: 1 month, 3 months, 6 months, 1 year for bank card payments; or 1 month, 3 months, 6 months for PayPal payments;
  • enter your bank card or PayPal details;
  • any unused days from your current tariff plan will automatically transfer to your new plan;
  • after purchase, you'll see your subscription details and next payment date in your Personal Account.

3. You have an active Start tariff — for new users or expired licenses

You'll need to purchase a paid tariff plan:

  • select your preferred time period: 1 month, 3 months, 6 months, 1 year for bank card payments; or 1 month, 3 months, 6 months for PayPal payments;
  • enter your bank card or PayPal details;
  • after purchase, you'll see your subscription details and next payment date in your Personal Account.

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