Where to find ATAS and ATAS X Logfiles

How to Find and Send Log Files to Support

This guide explains how to locate your log files and send them to the support team.

Ways to Find Log Files

1. Manually on Your Computer

You can locate log files directly on your computer. Before doing this, make sure that hidden folders are visible.

ATAS (Windows):
C:\Users\*USERNAME*\AppData\Roaming\ATAS\Logs
(*USERNAME depends on your Windows account name)

ATAS X (Windows):
C:\Users\*USERNAME*\AppData\Roaming\ATAS X\Logs

ATAS X (Mac):

Open Finder → Go → Go to Folder, then enter:

~/Library/Application Support/ATAS/Logs

2. Through the Platform

You can also open the logs folder directly from the platform interface.

ATAS:
Settings → Logs → Open Folder

ATAS X:
Menu → Help → Logs → Open Folder