How to find Windows logs for ATAS

In this article, there are instructions on how to find Windows logs for ATAS

Step 1: Right click on the "Windows" icon on your computer and choose Event Viewer

Step 2: When the "Event Viewer" opens, you will see the "View Logs" window. There you can find the "Windows Logs" section on the left side of the screen. Click on it, then select "Application"

Step 3: In the "Application" window, you will see a list of information, warnings, and errors. Look for an entry labeled "Error", and check if the "Source" column contains "Application", "OFT.Application", or ".NET Runtime"

Step 4: Once you find it, select it and download the file from the section "Save Selected Event..." (example attached). This file must be sent to us for further analysis of the error.